First-Time Access: If this is your first time accessing the site, click the Login button and select "Register here".
2. REGISTRATION STEPS: On the Registration page
Enter your full name.
Enter an active and accessible email address.
Create and confirm your password.
Click the Register button.
3. ACCOUNT VERIFICATION & PROFILE COMPLETION:
Check your email for the account verification email.
Click the link we provide in the email.
Once verified, you will be redirected to the portal to complete your account setup.
4. WHY CAN'T I LOG IN?
Ensure you have verified your account via the link sent to your email.
Double-check that your registered email address is correct.
Make sure your password is correct (check your Caps Lock key).
5. WHAT SHOULD I DO IF I DIDN'T RECEIVE THE VERIFICATION EMAIL?
Check your Spam, Junk, or Promotions folders in your email provider.
Wait for 3-5 minutes, as network traffic can sometimes cause slight delays.
Ensure that the email address you entered during registration was spelled correctly.
6. WHAT IF I CAN'T FIND MY MAJOR OR UNIVERSITY IN THE OPTIONS?
You can send an email directly to recruitment@dblindonesia.com with the subject: [Missing University/Major Option].
7. STILL NEED HELP?
If you are experiencing technical difficulties, system errors, or have questions that are not covered in this FAQ, please reach out to our support team. We are here to help you!
Email Us: Send a detailed description of your issue (along with screenshots, if any) to recruitment@dblindonesia.com with the subject line: Technical Support - Your Name.